INSIGHTS

Lessons, observations, and insights drawn from more than a decade of real-world experience.

In this industry, tools change, expectations shift, and familiar approaches stop working.

Along the way, we have to adapt, rethink, experiment, and keep evolving.

These insights come from that experience.

Good Work Depends on How You Work With People

The best collaboration often comes down to one skill: knowing how to meet people where they are.

21 hours ago3 min read

If the Training Isn’t Tied to a Business Goal, Why Are We Building It?

Explore how training requests often start with “we need a course,” when the better starting point is the business problem, desired behavior change, and what success should look like.

21 hours ago2 min read

What I Learned Localizing One E-Learning Course Into Nine Languages

When you're building only in English, it’s easy to make choices based on how nicely everything fits on that screen. Then you translate it, and suddenly it isn't so perfect anymore.

2 days ago3 min read